A regimen of professional cleanings is required to be able to file a claim on your carpet’s warranty. A carpet mill will want to see that you’ve cleaned your carpet at least every 18-24 months. You will need to provide a receipt that you had your carpet professionally cleaned. In addition, many carpet warranties specify a specific cleaning method. For example, the Stainmaster warranty requires that you must have had hot water extraction cleaning performed by a trained, qualified carpet care professional at least as frequently as every 24 months.
All Hawkeye carpet cleaning packages offer a free reminder service for carpet cleaning to help keep your carpets under warranty and looking their best.